Our Quality Policy
Our Quality Policy underpins and drives our commitment to quality and continuous improvement…
“Hydraulics Online Ltd is dedicated to being competitive in terms of price and delivery, and superior in terms of quality of service compared with other suppliers. Specifically, the Organisation is committed to:
- Providing customers with the timely supply of high quality, defect-free products and services;
- Understanding and meeting the needs of relevant interested parties to ensure that we can offer the best possible advice and the right solutions to meet individual customers’ needs;
- Getting things “right first time, every time” and a culture of continuous quality improvement, in all areas of the business; operating in a way that, as a minimum, meets the requirements of ISO 9001:2015;
- Enhancing the skills of management and staff to ensure that their roles and work undertaken support the culture of continuous improvement, and enable the Organisation to meet its objectives and targets.”
Our Quality Management System is independently audited by The British Standards Institution and meets the requirements of ISO 9001:2015.