With our competitive access to a vast range of hydraulic equipment manufacturers and over 75 years’ technical experience behind us, it’s hardly surprising that our customer base covers such a vast range of industries and applications all over the world…
In fact if you named a market or country, we’re confident that we’ll be able to tell you about a customer or project that we’ve been involved with. We do, however, seem to attract a great deal of custom from marine, ship management and offshore services companies. Take, for example, the case of this overseas company looking for Parker pumps for one of their vessels…
The company, whose vessels are used in offshore operations for one of the largest oil producers in the world, first contacted Hydraulic Online when they needed a number of Parker pumps – Denison T6C Series vane pumps – for one of their vessels.
Denison Hydraulics is part of the Parker Hannifin group, and as such a leading industrial manufacturer who provides highly engineered hydraulic fluid power systems and hydraulic equipment that can be found in a multitude of applications ranging from: mobile equipment used in the construction, demolition, agricultural, mining and utilities industries to machinery found in industrial manufacturing and marine equipment for commercial and military ships alike.
Denison vane pumps remain operational at pressures exceeding 4,500 pounds per square inch, differ in size from 0.35 cubic inches to 16 cubic inches, and in displacement from 1 to 250 gallons per minute. These Parker pumps, considered to be some of the toughest components in the industry, are often recognised by their distinctive double-lip design, where the vane is in contact with the cam ring at two points as opposed to one, which is the single-lip design. This double-lip design decreases the vulnerability to contamination when compared to single-lip pumps.
You can find more information on the full range of Commercial Hydraulics Parker pumps by clicking here.
Anyway, back to our customer… we quoted for the T6 Parker Pumps (and some Veljan vane pumps as well), apparently beating off competition from another overseas supplier local to our customer. And the rest is history…
But it doesn’t stop there… the customer was so impressed with our service, that they immediately asked us to quote for a replacement double servo pump that to be used on the bow thruster system on another one of their vessels. Thrusters are mounted to the bow of the vessel to make docking easier; they enable the ship to turn to port or starboard side, without having to use the main propulsion mechanism which involves some forward motion for turning.
As is often the case, the customer sent in a photo (shown here) and asked our technical team to identify their existing pump (Commercial Hydraulics P31 series, Parker pumps) and quote for a replacement unit… which we did. The customer received their replacement pumps within a week of placing their order and quickly had the vessel back servicing oil rigs in the North Sea!
Our customers really are our best advocates, and we have plenty more case studies and testimonials, if you would like to take a look… Maybe your story might feature in our growing library one day too?