Why Choose Hydraulics Online?
To date, nearly 3500 customers from 130 countries have benefitted from our technical experience and our independent access to over 140 hydraulic manufacturers and suppliers.
Hydraulics Online is dedicated to being competitive in terms of price and delivery, and superior in terms of quality of service compared with other suppliers.
Here are some reasons why choosing Hydraulics Online is one of the best decisions you can make – in our customers’ words, not ours.
We’ll give you unbiased, independent advice and explain why
- “Hydraulics Online have a vast knowledge… and because they are independent and not tied to any one manufacturer, I know they are giving us the best solution and the best products for that solution.”
- “I’m a relative hydraulic ignoramus and [you] explained the options brilliantly to me.”
- “I am extremely pleased to have met such a good team who have supported Concorde and Heritage Concorde so well… [you] reeled off figures and technical data that were way above my understanding, but [you] explained things very well.”
- “I appreciate the great service you have provided; you informed us of our options and found the exact hydraulic parts I needed, and did so lightning fast.”
We won’t scrimp on service
- “I know I can ring up the people I need to speak with direct. I get a personal service; I feel like Hydraulics Online cares… When I need something there and then… I know Hydraulic Online will come through for me.”
- “Great service, friendly and efficient staff. A pleasure to do business with.”
- “Just to let you know that the service from your staff was exceptional…”
We’re responsive; we know you need a solution. Fast
- “Hydraulics Online certainly live up to their name when they say, ‘let us take the pressure’… it was a dire situation. Hydraulics Online prevented a lot of stress.”
- “I would say Hydraulics Online are in the top end of response times in our industry. They stand out because they offer such efficient service.”
- “I gave Hydraulics Online a call and within two hours the team came back to me to say ‘yes, we can source that.’ It was an absolute revelation.”
- “Hydraulics Online worked very quickly and made it really easy for us.”
- “Thank you so much… A brilliant and prompt service to say it was done over the internet.”
- “Just to let you know how impressed I am with your service. Not only did you recognise the hydraulic motor I needed, where others had failed to, but you were able to dispatch a replacement to me incredibly quickly. I didn’t phone you until 5pm and yet still received my new motor by 9am next day. Our vehicle was back on the road by 10am!”
We know our stuff
- “The input we got from Hydraulics Online was really something we couldn’t get elsewhere.”
- “Hydraulics Online are the only company we’ve come across where we are able to give them these problem scenarios and they have come back to us with a solution.”
- “We love working with Hydraulics Online – their technical knowledge is excellent.”
- “Technical support is absolutely crucial for us. Their knowledge and their independence put them ahead of everyone else.”
We don’t expect you to know what you need
- “A quick email to say a big ‘thank you’ for a brilliant service. After many phone calls to leading local hydraulic companies to no avail, I decided to look on the internet and found your company. One phone call and a couple of photos and you knew exactly what I needed.”
- “The serial numbers on our old pump were of no use so you asked us to send a photo and within the hour you had got one that matched. Excellent service from this company.”
We’re competitive on price, if there’s a cheaper part that will do the job just as well, or better – we’ll tell you
- “I did call around looking for alternative quotes, but nobody could beat Hydraulics Online on price… I will definitely be using Hydraulics Online again and would recommend them.”
- “You were the best on price and professional in your dealing with us.” “I was very pleased with the service, and the price too! Thanks again.”
We’ll deliver when we say we will
- “Knowing we have suppliers we can count on to deliver what we need is really important to us.”
- “You have been so efficient that our local engineers who are going to make the frame will lag behind by quite a bit… I’ll keep you posted.”
- “Thank you to you and your team for your “on time” delivery and excellent communication. As this last pump has been so successful could you please quote for a hydraulic pump for one of our anchor winches…”
- “Can I thank you for your speedy service. The rig is operational, and we will now meet tomorrow’s delivery requirement… We’ll be using you in the future.”
We can add real value to your business
- “With Hydraulics Online’s technical help we can react much faster to legislation and other change; as well as ensuring compliance, this helps us to exploit market opportunities.”
- “Hydraulics Online designed an off-the shelf solution that could do this for us and overnight we went from having a six-week lead time… to being able to offer a lead time measured in hours.”
- “The solution Hydraulics Online has helped us to develop has opened up doors… strengthening our relationships and generating steadily growing income for us.”
So, how can we help you?