Hydraulic engineering, by definition, is a technical subject: a classic case of where a little knowledge can be a dangerous thing – or at least lead to a sub-optimal solution. That’s why we don’t sell online.
We believe in dealing with each enquiry on a case-by-case basis to ensure our customers get the best advice. Every time.
So, if you do have a technical question, please get in touch with one of our technical sales engineers.
Despite our company name we are not an ‘online’ business; we do not sell or allow customers to self-serve online. Regardless of originating location, every enquiry is handled on a case-by-case basis by a member of the technical sales team; ensuring our customers get the best advice and solution every time.
No, all domestic and international sales are serviced from our UK offices. That means it is crucial that we get things right: first time, every time – and this is where our technical expertise and award-winning customer service come in. Combining these with our global sourcing and distribution network, our customers regularly tell us we offer a better service than their local suppliers.
We serve customers on a truly global scale and to date we’ve shipped to around 130 countries.
We’ll always go the extra mile for customers, but sometimes designing the hydraulic systems and sourcing obscure, or even obsolete, equipment is the easy part. One of our Technical Sales Team, Ian, has written a blog about the challenges of being a truly global business and shipping to places that sometimes aren’t even on the map! You can read it here.
Yes, that’s no problem. We’ll need: your freight company’s contact details, your account number (your international one if you’re overseas), and details of the freight service option and insurance cover you require.
No, we don’t. Working with 140 manufacturers and suppliers means that we cannot capture and document everything that we do; this website only showcases a small selection of the brands and products that we supply. Contact us if you can’t find what you’re looking for; our experienced team will still be able to help.
We would like to confirm receipt of your shipment for our initial order: PO# 07623. It was a pleasure having started working with you and we hope this is just the start of a good business relationship between our companies. Again, thank you very much and we look forward for more future business opportunities with you.Read More
Thank you, Joanna. Mark’s quote was from a technical discussion which answered many questions that I have been trying to get without success from other suppliers. Please thank Mark for his time and expertise; it was so refreshing to have a knowledgeable person rather than a sales assistant.Read More
As their North West Business Exporter of the Year, the Federation of Small Businesses asked Hydraulics Online to speak at the 2018 […]Read More
Mark’s entry into the fluid power industry was more than a little by chance but he now finds himself leading a […]Read More