Some frequently asked (non-technical) questions...

There’s no such thing as a ‘one-size-fits all’ answer, product or solution when it comes to hydraulics. That’s why we don’t sell online. We believe in dealing with each enquiry on a case-by-case basis to ensure our customers get the best advice every time.

So, if you do have a technical question, please get in touch with one of our team.

Where are you based?

You can find us in Alsager, South Cheshire, England. Click here to pinpoint us on the map – and feel free to pop in if you’re nearby!

When are your offices open? 

We are open from: 08:30 to 17:30 (GMT), Monday – Thursday, and from: 08:30 to 16:00 (GMT) on Fridays. Please visit our “Contact” page for more details.

Do you have agents, distributors or offices overseas?

No, all domestic and international sales are serviced from our UK offices. That means it is crucial that we get things right: first time, every time – and this is where our technical expertise and customer service come in. Combining these with our global sourcing and distribution network, our customers regularly tell us we offer a better service than their local suppliers.

Where do you ship to?

Anywhere and everywhere! We’ve shipped to around 130 countries to date.

We’ll always go the extra mile for customers, but sometimes designing the hydraulic systems and sourcing obscure, or even obsolete, equipment is the easy part. One of our Technical Sales Team, Ian, has written a blog about the challenges of being a truly global business and shipping to places that sometimes aren’t even on the map! You can read it here.

Can you ship on our own freight forwarder’s account?

Yes, that’s no problem. We’ll need: your freight company’s contact details, your account number (your international one if you’re overseas), and details of the freight service option and insurance cover you require.

What accreditations do you have?

We are accredited to ISO 9001:2015 and have been recognised for a number of awards too. We also work closely with Manchester Metropolitan University: see what they have to say about us here.

Can you supply certificates of testing and conformity?

Yes, of course. We can provide: test certificates and certificates of conformity, certificates of origin, ATEX certification and EUR 1 movement certificates.

Can I buy online?

Despite our company name we are not an ‘online’ business; we do not sell or allow customers to self-serve online. Regardless of originating location, every inbound enquiry is handled on a case-by-case basis by a member of the technical sales team; ensuring our customers get the best advice and solution every time

Do you have a catalogue?

No, we don’t. Working with 140 manufacturers and suppliers means that we cannot possibly capture and document everything that we do: this website only showcases a small selection of the brands and products that we supply. Contact us if you can’t find what you’re looking for; our experienced team will still be able to help.

Can you do hydraulic repairs?

Saving money by eradicating unnecessary expenditure is important to any business, so, yes, we also offer a comprehensive hydraulic repair and refurbishment service. Find out more here.

If there’s anything else that you’d like to know, then just ask! But we don’t know this week’s lottery numbers…

Call us now on: +44 (0)845 644 3640 or enquire online and "let us take the pressure!"

“Can you let the boys know that they are providing us with great service, parts and information in all our locations. Your service is prompt and reliable; you’re our “go to” guys when it comes to hydraulics.”

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Phone:+44 (0)845 644 3640

Units 2+3 Townend Farm
Audley Road
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